Data Protection

ACI365 Privacy Policy

Your personal information is completely safe with us. ACI365 never uses your data without authorization or sells it to third parties. This privacy policy clearly explains how your information is collected, stored, and protected.

Last Updated: January 2026 Language: Bangla SSL Secured
Your Privacy
Your trust means everything to us.

Why is your data safe with ACI365?

ACI365 uses the latest technology to keep your personal information secure. The key principles below form the foundation of our privacy policy.

End-to-End Encryption

All your data on ACI365 is protected by SSL/TLS encryption. Everything from deposits to personal information is transmitted through fully encrypted channels.

No Data Selling

ACI365 never sells your personal information to any third party. Your name, mobile number, and financial details remain strictly confidential.

KYC Verification

ACI365 follows industry-standard KYC procedures to verify your identity, ensuring no one else can access your account.

Secure Data Storage

All data stored on ACI365 servers is secured in accordance with international security standards. Regular security audits are conducted.

Identity Privacy

Your transaction details on the ACI365 platform are never shared publicly. Complete anonymity is guaranteed.

Marketing Controls

You can opt out of ACI365 promotional messages at any time. Manage your notification preferences as you see fit.

Welcome to ACI365. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") describes how ACI365 collects, stores, and uses your personal information. This Policy applies to the ACI365 website and all of its services.

ACI365's privacy policy is built with Bangladeshi users in mind. We always want you to know where your information goes and how it's used. For any questions, contact us at support@aci365.click.

This privacy policy was last updated in January 2026. Continued use of ACI365 will be considered your acceptance of this policy.

1

What Information Is Collected?

ACI365 collects certain information necessary to provide you with our services. This falls into two categories — information you provide directly, and information collected automatically as you use the platform.

Data Type Example Purpose
Identification Information Name, date of birth, NID KYC Verification
Contact Information Mobile number, email Account Management
Financial Information Mobile Pay/Nagad number Payment Processing
Device Information IP address, browser Security & Fraud Prevention
User Activity Betting history, login times Service Improvement

ACI365 never collects more information than necessary without your consent. Only the minimum data required to provide our services is collected.

2

How Is Your Data Used?

ACI365 uses your information only for the specific purposes outlined in this policy. Your data is never used for any purpose not stated here.

  • Your name and mobile number are used to create and manage your account.
  • Financial information is used to process deposits and withdrawals.
  • Device and IP data are analyzed to detect and prevent fraud.
  • User activity data is used to send you relevant bonuses and offers based on your preferences.
  • Anonymous user data is analyzed to improve services on the ACI365 platform.
  • Data required to meet legal obligations is retained accordingly.
  • Email or SMS may be used to send you important account updates and security notifications.

ACI365 will never use your data to send you spam. You can opt out of marketing communications at any time.

3

How long is data retained?

ACI365 retains your information only for as long as necessary. All data is stored securely while your account is active. Even after account closure, certain information may be kept for a defined period as required by law.

  • Account information: Retained for as long as your account is active, and for up to 5 years after closure.
  • Transaction records: retained for up to 7 years as required by law.
  • KYC documents: Securely retained for up to 5 years after verification.
  • Log data: retained for up to 12 months for security purposes.

Once the applicable retention period ends, ACI365 securely deletes or anonymizes your personal data. The deletion process is fully secure and irreversible.

4

Sharing Data with Third Parties

ACI365 does not sell your personal data to any third party. However, in limited circumstances, it may be shared with certain trusted partners:

  • Payment gateways (Mobile Pay, Nagad, Rocket): Only the information necessary to complete transactions.
  • Identity verification service: Only the minimum documents required to complete KYC.
  • Government & legal authorities: When required by court order or legal obligation.
  • Cybersecurity partners: For fraud detection and prevention.

All third parties that ACI365 works with are bound by strict confidentiality agreements and are prohibited from using your information for any unauthorized purpose.

5

Cookies & Tracking Policy

ACI365 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

  • Essential cookies: required for login sessions and security — these cannot be disabled.
  • Functional cookies: used to remember your language preferences and settings.
  • Analytics cookies: used to monitor site performance.
  • Marketing cookies: Used to show you relevant offers. You can turn these off at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain services.

6

Your Data Rights

Every ACI365 member has full control over their own data. You may exercise the following rights at any time:

  • Right to access: you can request to see what information ACI365 holds about you.
  • Right to rectification: you can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request that your personal data be deleted under certain circumstances.
  • Right to Restrict Processing: You can limit how your data is used.
  • Right to Data Portability: You can transfer your data to another platform.
  • Right to object: you can object to the processing of certain information.

To exercise these rights, email us at support@aci365.click or Help Center Reach us via Live Chat. We aim to respond within 30 business days.

7

Child Protection Policy

ACI365 strictly prohibits providing any services to individuals under the age of 18. Collecting or processing personal information of minors is a direct violation of ACI365's policy.

  • Age is verified at registration, and accounts found to belong to minors are closed immediately.
  • Any personal data collected from a minor by mistake will be deleted immediately.
  • Parents can report any unauthorized use of their child's information to support@aci365.click.

If you believe a minor is using ACI365, please contact us immediately. We will take prompt action.

8

Security Measures

ACI365 uses the latest industry-standard security technology to protect your information. Our security infrastructure is regularly tested and updated.

256-bit SSL

Highest-grade encryption applied to all data transfers.

Two-Factor Authentication

Ensures an additional layer of security at login.

DDoS Protection

Fully protected against server attacks.

Regular Security Audits

Regular security audits conducted by third parties.

Keep in mind, however, that no system on the internet is 100% secure. It's important never to share your password with anyone and to change it regularly. If you notice any suspicious activity, contact ACI365 support immediately.

9

Changes to Privacy Policy

ACI365 reserves the right to update this privacy policy at any time. If changes are made, we will notify you via your registered mobile number or email, and the new effective date will be shown at the top of the page.

  • For significant changes, you will be notified at least 15 days in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, please contact support to close your account.

We recommend checking this page regularly. Our privacy policy is always kept transparent and easy to understand.

10

Contact Us

For any questions or concerns about our privacy policy, please reach out to ACI365's data protection team. We're always here to help.

  • Email: support@aci365.click
  • Live Chat: Available 24/7, Help Center to get in touch.
  • Response time: typically within 24–48 hours.

To request data deletion or correction, write "Data Request" in the subject line of your email. We will take action within 30 business days.

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